Nursery FAQ

Nursery FAQ

What is your return policy?

Receipt required. Items in original packaging and in saleable condition are eligible for a full refund within 7 days. Outdoor plants are eligible for store credit within 90 days. All sales final on discounted and holiday items.

Is your site ADA accessible?

Yes! We have detailed accessibility information available on this page.

Can I take pictures at the farm?

Yes, we love it when our guests take photos at the farm!

If you upload them to social media, please tag us! We’re @CornellFarm on instagram. Our Facebook page is here.

If you’d like to do something more in depth, like a photoshoot, please get in touch to discuss details. Email: info@cornellfarms.com

How can I special order? How long will it take?

We are happy to take plant requests for our request log. We will contact you by email if we are able to order your requests.

Please note: we are not able to put plants on hold until they are paid for. When you receive notice, please call or come in right away to purchase them. If we do not hear back from you they will be offered for sale.

Furniture, pottery, fountains, and ironwork can be special ordered.

The timeline for both plant requests and special orders is determined by availability and shipping schedules. Please keep in mind that our industry is seasonal, many things have particular times of year that they are available.

Can I bring my pet to the farm?

Yes, you can. Please read our pet policy here.

Can I rent plants?

Yes! Please email info@cornellfarm.com to discuss details.

Can I host an event at the café?

Yes! Please email info@cornellfarm.com to discuss details.

Cornell “Farm?” Do you have hay rides, a corn maze, fresh produce, and cut flowers?

Although we don’t have some things people might think of when they think of a farm -- we do grow over 800 varieties of plants on our five acre grounds in our greenhouses.  Plus, we have everything you need to create edible, eco-friendly and beautiful small spaces to large gardens.

We also offer some classic farm activities... don’t miss our chickens! You can purchase chicken treats and feed them at the coop, which is behind the yellow Café farmhouse. In fall, we offer a pumpkin patch complete with staff-made scarecrows. We also carry beautiful Christmas trees and seasonal decorations leading up to the holidays. Last, but not least, we have our own beehives! They are in a staff-only area for safety reasons.

Additionally, the name Cornell Farm is historic to the business and site. You can read more about it here.

Who can I email to request a donation?

Please note: due to the large volume of requests we receive, our donations are limited to causes that directly relate to gardening and/or environmentalism.

Please send your donation inquiry to: info@cornellfarms.com.

Do you ship outside of Oregon?

We are a local retailer and do not ship outside of Oregon.  Starting at $59, we do deliver within 10 miles of Cornell Farm. At most times of year, we can deliver farther for an extra charge, but this is not possible leading up to the holidays due to our robust Christmas tree delivery schedule.

Can I use my Cornell Farm Café gift card at the nursery?

We have gift cards available for both the café and nursery, you can buy them here.

However, please note that cards are not interchangeable between the nursery and café.

Is now a good time to plant / prune / fertilize / repot?

Our garden and houseplant experts are always happy to give advice for your specific questions! Come on in and ask us a question, give us a call, or contact us via social media or email. (@CornellFarm on instagram. Our Facebook page is here.  Email: info@cornellfarms.com)

We’d also love to refer you to our favorite gardening calendar: the Maritime Northwest Garden Guide by Oregon Tilth. We have it available for sale.

Are mushrooms harmful to my garden or plants?

Mushrooms are the fruiting bodies of underground fungal networks, if you see them in your garden or pots, consider yourself lucky! They are a sign of a healthy ecosystem.

Is this plant pet and child safe?

If your child (or any other person) has ingested potentially toxic plant material, please call the Oregon Poison Center at: (1)800-222-1222

If your pet has ingested potentially toxic plant material, please contact your vet.

For detailed information and a list of toxic and non-toxic plants, please check the ASPCA web site.

For a list of non-toxic houseplants that we sell, please follow this link.

Why does my houseplant have brown tips on its leaves? And other houseplant care questions...

We have a great resource online for learning all about houseplant care!

If you still have questions, you can send us an email (info@cornellfarms.com) with a photo and description of how you’ve been caring for the houseplant and we’ll get back to you!

Do you have _______ in stock?
We’re always happy to do an inventory check for you!

Come on in and ask us directly, give us a call, or contact us via social media or email. (@CornellFarm on instagram. Our Facebook page is here. Email: info@cornellfarms.com)
Please keep in mind, during peak season our ability to respond may be a bit delayed, but we will always do our best to get back to you.
What is that big spikey tree in front of the Café?

It is called a Monkey Puzzle Tree. Latin name: Araucaria araucana. Native to the Andes mountains of South America. Evergreen conifer that grows 50' to 80' tall and 20' to 30' wide. Hardy to zone 7. Full sun.

Our tree was brought as a seedling by South American ship captains to the 1905 Lewis and Clark Centennial Exposition.

It is the national tree of Chile. They were alive as far back as 200 million years ago, when they developed their spiney needles to protect from grazing animals. They have a lifespan of 1,000 years and grow on rocky slopes of volcanoes. Their fire-resistant bark can survive lava flows.

Male and female trees have different cone shapes, oblong for male and round for female. The female produces edible seeds, which take two years to mature.

You can have your very own Monkey Puzzle Tree! We sell them in a variety of sizes.





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